Refund Policy
Cancellation and Refunds
Cancellation Policy
Refunds for Prepaid and Group Packages
The group lesson package is non-refundable once purchased. However:
If you withdraw from the program before attending any lessons, you may be eligible for a partial refund (less administrative fees) or transfer of unused credits to another participant.
Unused credits expire at the end of the program semester and cannot be carried over to subsequent semesters.
Planned Absences: Participants who provide prior notice may qualify for a makeup session or receive a summary of the missed material to practice independently.
Unnotified Absences: No credits or makeup sessions will be provided for unnotified absences.
Emergency Cancellations
In case of a medical emergency or other unavoidable circumstances, please contact us as soon as possible. We will review requests on a case-by-case basis and provide accommodations where feasible, such as credit for canceled or missed lessons.
By enrolling in our after-school golf group lessons, you acknowledge and agree to abide by this cancellation policy.
For questions or scheduling changes, please contact chat@ivygolfschool.com
Force Majeure
In the event of lesson cancellations due to circumstances beyond either party’s control (e.g., natural disasters, severe weather, or government restrictions), neither party will be held liable.
Damaged Equipment Policy
Damaged Equipment Policy
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Responsibility: Any damage to equipment during use will be the responsibility of the individual.
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Accidental Damage: Report immediately; repair/replacement fees may apply.
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Intentional Damage: May result in termination and full liability for costs.
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Care and Handling: All users are expected to handle equipment with care. Basic guidelines on proper use will be provided, and any concerns about equipment functionality should be brought to the instructor’s attention before use.